EMR Support personnel make great fortune

Career in healthcare IT becomes easy if you already possess some basic IT knowledge including SQL databases, OS, network, scripting to name a few. Lets take a quick look at what an EHR application support personnel does in general 1) EHR application support analyst can come from healthcare, ehr, non-ehr, any background 2)Basic experience (or) compensating knowledge in IT will suffice 3) Should have the acumen to understand the flow of business in healthcare - In simple terms when a patient visits a doctor his details are input in EHR system in first place 4) Must be good at communication as this involves interacting with healthcare personnel, gathering requirements, implementing the requirements etc. Say you have been assigned to support EHR at a private practice - The job starts with asking details on how things need to be configured and customized at EHR. You need to talk to doctor, pblebotomist, front desk , nursing, emergency personnel to name a few. Based on requirements gathered application can be installed, configured, supported 5) As part of support it becomes mandate to train healthcare personnel post-implementation 6) Some travel to client site may be needed once the EHR support expertise progresses from basic level I support to Subject Matter Expert To find job as a EHR application support starting with level I upto level III, support manager, subject matter expert etc the candidates must possess 1) Good communication skill 2) Attitude to learn new technologies fast 3) Must religiously follow service manual of application and get acquainted with latest features 4) Be continuous learner 5) Must be open to integrating EHR with other healthcare systems like PACS, HIS, lab reporting system etc 6) Should know basic SQL, os commands, networking command basics like ping, netstat 7) Must follow escalation process 8) Should be conversant with change management 9) Healthcare IT technical concepts like DICOM,HL7 come handy 10) Must be willing to work off-hours, on call rotation basis