Communication Management a crucial element in Healthcare Project Management

Healthcare Project Management involves applying project management principles to healthcare domain. As with other domains, healthcare projects involves implementing healthcare systems like RIS/EMR/EHR/HIS/HIPPA, HIE/IHE projects involving integration of medical centers so that disparate healthcare systems can talk to each other and share the patient information safely among practitioners, ICD-10 implementation the latest medical billing coding adopted across USA, Hospital information system implementation and management of all aspects of these projects as such. Irrespective of the type of healthcare projects all these projects need to be properly managed adopting professional project management principles. One interesting knowledge area in PMBOK that finds prominent role is the communication management. There are many different forms of communication that come into play as part of healthcare project management: 1) Communication in an interactive basis - This usually involves common forms of communication including daily/weekly/monthly meetings to get to know status of projects. Some Big 5 companies do have a policy to interact with team members on daily basis. It can happen between two people in private. It can be among group of people like team meetings. Presentation of project progress to team in form of meetings, conference calls with team members on one on one basis (or) group basis, conversational meetings are all considered Interactive Communication 2) Push communication - This happens when a project manager sends out email to entire team, communication of major events etc all in form of one to bulk basis. This of this as a simple newsletter wherein all customers receive communication from sender . Usually this is one way and consider reciprocation as no-reply email 3) Pull communication - In an organization project and its related documents including plan, scope, etc as well as tracking sheet is stored in a centralized repository. Team members will have to pull from there