Application Support Analyst Jobs

Application support analyst is gaining popularity starting from supporting simple desktop application to most complex trading applications. Whatever be the application the technical stack, attitude, interpersonal skills come as a common requirement of application support analyst career. Lets take a quick look at the career overview of application support analyst 1) Work with different departments including development, testing, project management- When they identify the client request as a bug in system they need to co-ordinate same with development and testing. At same time they need to report these issues which sometimes become change request in project management 2) Should have SQL knowledge. Depending on database in use they should be able to google and find queries to cater needs. Any support starts with data collection. Hence database knowledge comes handy 3) They should be able to create reports on scheduled basis and communicate same to appropriate personnel 4) Should be well versed with using collaboration suite including gotomeeting, webex 5) Should have good application knowledge 6) Must properly read release notes and should equip themselves with latest features What does it need to become application support analyst? Basic IT skills on network, database, os commands, attitude to face customer and communicate appropriately makes one a good application support analyst